28. 03. 2017 NetEye Blog Admin EriZone & OTRS, NetEye

Review: NetEye & EriZone User Group 2017 in Nürnberg

Gruppenfoto klein

On the 23rd of this month, the NetEye and EriZone User Group in its German version took place on in the historic tramway depot “St. Peter” in Nuremberg. The event has been hosted by NetEye customer N-ERGIE Aktiengesellschaft.

Participants had the opportunity to exchange information and experiences with other customers and got insights to the latest product features with special focus on actual topics like IT-Security and Internet of Things.  They also actively participated in the definition of the NetEye and EriZone roadmaps.

Technological insights and knowledge sharing

Claus Huber, our sales executive for the DACH region opened the event and welcomed all participants in the location of the historical tramway depot.

Claus Huber - User Group 2017

Afterwards, Christa Piehler the leader of technology management at N-ERGIE Aktiengesellschaft, presented the host company, especially focusing on the actual challenge of digitalization. [get the presentation]

Christa Piehler User Group

Remo Rickli, founder and lead developer of NeDi, provided insights to its open source tool for automatic network discovery, which is integrated to NetEye. In this way, NetEye user had the opportunity to get information about the features and future developments of the tool, directly from its inventor. [get the presentation]

Remo Rickli User Group

After the coffee break, Helmut Spöcker showed the shortly realized NetEye project at Beegy. He even showed the monitored energy stations on his live-system.

Helmut Spöcker User Group

A further application example was presented by Jonathan Messner form Groz-Beckert. He showed the realization of an end-to-end monitoring strategy by the implementation of Alyvix. He not just explained the different considerations during the selection process, but also visualized an active test case on Groz-Beckerts customer portal. [get the presentation]

Jonathan Messner User Group

Afterwards, participants used the lunch break to explore the museum of the historical tramway depot.

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We continued with the presentation of Hans Bakker, the Director of Business Development EMEA of Elastic. After his introduction to the topic Security Information and Event Management (SIEM), Hans explained how the usage of Elastic supports that approach. Since the Elastic Stack is integrated to NetEye, all users can immediately start with the realization of the shown activities. [get the presentation]

Hans Bakker User Group

Also for the topic IT-Service Management we granted sufficient time. Christian Nawroth offered his view to the future challenges in this field and his colleague Martin Fischer explained on the example of Galliker Transport AG how an IT-Service Management project can be realized by the usage of EriZone. [get the presentation]

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Our business unit manager Georg Kostner later addressed the highlights of 2016 and the actual news around our solutions NetEye, EriZone and Alyvix. [get the presentation]

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The talk of Susanne Greiner, our data scientist, arouse special interest. She presented the actual research and development activities in the field of anomaly detection on heterogeneous IT environments. “By the extension of existing standard procedures in the field of performance monitoring we pursue the target to reduce the number of alarms generated by the system to few but relevant notifications. Moreover, we want to optimize the time required by experts and accelerate troubleshooting by the new methods based on machine learning.” explains Greiner. [get the presentation]

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Similarly, to the Italian editions, the customer workshop concluded the event. Customers had the possibility to exchange information and to propose and prioritize required enhancements of Würth Phoenix’ products.

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In this occasion I’d like to thank all participants and obviously also our host, for the active contribution to the successful event. We’re looking forward to see you next year!!

NetEye Blog Admin

NetEye Blog Admin

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