A Little History The Microsoft Remote Desktop Services (RDS) architecture is widely used to publish centralized Desktop and Windows Applications to users from remote sites. With RDS, only the software user interfaces are transferred to the client system. All input from the client system is transmitted to the server, where software execution takes place. RDS…
Read MoreIn my last post, I showed you how to set up your own customized documentation in NetEye 3 so that it won’t be overwritten when you upgrade. Doing the same thing in NetEye 4 is also possible even though there isn’t a dedicated link for external documentation like in NetEye 3’s DokuWiki, and there isn’t…
Read MoreIn my previous blog I introduced the concepts of agentless monitoring via WMI for Microsoft environments: from the preparation of suitable authentication credentials to providing some simple monitoring examples. In this blog I would like to add more details about specific checks, and the possibilities for troubleshooting if you have difficulty fetching the desired data….
Read MoreGoogle has recently changed its API access policies; since June 11, 2018, the use of the API private key has been mandatory. In NetEye’s NagMap application, access to the Google Maps data has thus stopped, resulting in error alerts like this: In order to gain access to Google Maps data, you must obtain an API…
Read MoreNetEye 3.14 Release Notes Welcome to the latest version of our NetEye Unified Monitoring Solution that introduces an updated version of Grafana, customizable asset management import into monitoring, new profiles for Windows software in Monarch, and updated SMS gateway hardware. It also contains upgraded infrastructure for NetEye ITOA subscribers. Product: NetEye Release Number: 3.14 Release Date:…
Read MoreIf you have an Exchange Server and want to check its status, Exchange has a PowerShell API just for this. Check out this zip file exchange-serverhealth, which includes a powershell script to put on your Exchange Server and a “Monarch” Service Profile that you can import into your NetEye Monarch Monitoring Configuration Application. On your…
Read MoreDo you have Citrix or Windows RDP servers, and your users keep calling you because of problems? The first problem is to see which server the user was connected to. I solved this problem by monitoring the user connections on Windows Terminal Servers (including Citrix Servers), so that you know how many users are connected…
Read MoreBefore making decisions it’s good practice to gather data. Important data, I should say. In this post I will propose how to use Telegraf to gather that data. Telegraf is open source software that allows you to gather raw data (metrics) from your configured plugins and then forward them to the destination of your choice…
Read MoreOver the last few weeks I’ve had the opportunity to install my first NetEye 4 at a customer site, and now I’d like to report to you about my experience. NetEye 4 comes with the Icinga2 monitoring engine, and we are using Icinga Director for managing the monitoring configuration. Obviously we have started to integrate…
Read MoreNetEye 3.13 Release Notes Welcome to the latest version of our NetEye Unified Monitoring Solution that introduces methods to automate business process creation, scheduling of asset import via CSV, load balancing best practices, and improved Grafana dashboards. Product: NetEye Release Number: 3.13 Release Date: April 30, 2018 Release Type: Minor Previous Release: 3.12 System Requirements: NetEye 3.12 installation or…
Read MoreThe development of a software solution requires automated quality control to deliver a better customer experience. Our Unified Monitoring solution is based on a best-of-breed approach using tried-and-trusted open source tools. In our vision, the development processes should deliver integrated solutions through automated systems which manage not only the building and verification of the software…
Read MoreReady to take your IT process skills beyond the traditional? Our new training offerings will help you acquire, maintain and improve your knowledge and skills around our solutions. This year’s training program contains courses for NetEye, EriZone or Alyvix customers and partners, each lasting between 2 and 4 working days. The main focus will be…
Read MoreAfter deploying and configuring F5 network gear in your company, your next step will be to monitor these new devices. Depending on your monitoring solution, integrating your F5 network equipment can range from simple to complex. Maybe you need to search around for the various MIB files to get the optimal monitoring parameters, or perhaps…
Read MoreEnd User Experience Monitoring allows for a “sensorial” analysis of the ways users consume IT services delivered within an organization and, increasingly often, from outside it as well. Everyone knows that IT services only generate value if they are available when needed and if they can achieve the target for which they were designed. Today…
Read MoreNow that your company has invested time and resources in gathering information about your entire installed base of software and equipment, how can we analyze and measure its level of security protection? Can we identify the vulnerabilities in your company’s software? Can we create a scoring function that measures security and how it changes over…
Read More