Blog Entries

08. 08. 2018 Thomas Forrer Downloads / Release Notes, NetEye

NetEye 3.14 and NetEye 4.2 Release Notes

NetEye 3.14 Release Notes Welcome to the latest version of our NetEye Unified Monitoring Solution that introduces an updated version of Grafana, customizable asset management import into monitoring, new profiles for Windows software in Monarch, and updated SMS gateway hardware.  It also contains upgraded infrastructure for NetEye ITOA subscribers.   Product: NetEye Release Number: 3.14 Release Date:…

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24. 07. 2018 Juergen Vigna NetEye, Unified Monitoring

Check Your Exchange Server Status

If you have an Exchange Server and want to check its status, Exchange has a PowerShell API just for this.  Check out this zip file exchange-serverhealth, which includes a powershell script to put on your Exchange Server and a “Monarch” Service Profile that you can import into your NetEye Monarch Monitoring Configuration Application. On your…

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24. 07. 2018 Juergen Vigna NetEye, Unified Monitoring

Total Control Over Your Citrix User Connections

Do you have Citrix or Windows RDP servers, and your users keep calling you because of problems?  The first problem is to see which server the user was connected to.  I solved this problem by monitoring the user connections on Windows Terminal Servers (including Citrix Servers), so that you know how many users are connected…

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28. 06. 2018 Roberto Palmarin ITOA, NetEye

Measure, Measure, Measure… and then Decide

Before making decisions it’s good practice to gather data. Important data, I should say. In this post I will propose how to use Telegraf to gather that data. Telegraf is open source software that allows you to gather raw data (metrics) from your configured plugins and then forward them to the destination of your choice…

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04. 06. 2018 Tobias Goller Icinga News, NetEye

NetEye 4 – First Installation Experiences

Over the last few weeks I’ve had the opportunity to install my first NetEye 4 at a customer site, and now I’d like to report to you about my experience. NetEye 4 comes with the Icinga2 monitoring engine, and we are using Icinga Director for managing the monitoring configuration. Obviously we have started to integrate…

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02. 05. 2018 Charles Callaway Anomaly Detection, Downloads / Release Notes, NetEye

NetEye 3.13 and 4.1 Release Notes

NetEye 3.13 Release Notes Welcome to the latest version of our NetEye Unified Monitoring Solution that introduces methods to automate business process creation, scheduling of asset import via CSV, load balancing best practices, and improved Grafana dashboards. Product: NetEye Release Number: 3.13 Release Date: April 30, 2018 Release Type: Minor Previous Release: 3.12 System Requirements: NetEye 3.12 installation or…

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09. 04. 2018 Michele Santuari Business Service Monitoring, NetEye

Introducing New Automated Tests

The development of a software solution requires automated quality control to deliver a better customer experience.  Our Unified Monitoring solution is based on a best-of-breed approach using tried-and-trusted open source tools.  In our vision, the development processes should deliver integrated solutions through automated systems which manage not only the building and verification of the software…

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13. 03. 2018 Arianna Cunaccia APM, Asset Management, ITOA, Log Management, NetEye, Service Management

Out Now – The New NetEye & EriZone Training Program

Ready to take your IT process skills beyond the traditional?  Our new training offerings will help you acquire, maintain and improve your knowledge and skills around our solutions.  This year’s training program contains courses for NetEye, EriZone or Alyvix customers and partners, each lasting between 2 and 4 working days. The main focus will be…

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20. 02. 2018 Tobias Goller Unified Monitoring

F5 Monitoring with NetEye

After deploying and configuring F5 network gear in your company, your next step will be to monitor these new devices. Depending on your monitoring solution, integrating your F5 network equipment can range from simple to complex. Maybe you need to search around for the various MIB files to get the optimal monitoring parameters, or perhaps…

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30. 01. 2018 Nicola Degara APM, NetEye

IT Strategy (R)evolution: The Changing Role of IT in the Future of Business

End User Experience Monitoring allows for a “sensorial” analysis of the ways users consume IT services delivered within an organization and, increasingly often, from outside it as well. Everyone knows that IT services only generate value if they are available when needed and if they can achieve the target for which they were designed. Today…

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29. 01. 2018 Roberto Palmarin Log-SIEM, NetEye

From Software Inventory to Vulnerabilities!

Now that your company has invested time and resources in gathering information about your entire installed base of software and equipment, how can we analyze and measure its level of security protection?  Can we identify the vulnerabilities in your company’s software?  Can we create a scoring function that measures security and how it changes over…

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10. 01. 2018 Benjamin Gröber NetEye, Unified Monitoring

How to Build Dashboards for NetEye Monitoring Events Using Grafana as a MySQL Datasource

In the latest releases of our dashboarding solution, Grafana, support for new relational datasources is included. These new datasources give us the ability to build native dashboards with relational datasets.  In this blog I’d like to walk you through building up a high level dashboard for monitoring events. The data we want to query is…

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21. 12. 2017 Massimiliano De Luca Log-SIEM, NetEye

GROK: Instructions for Use

Grok is a plug-in installed by default in Logstash, which is supplied with the Elastic package (the ELK – Elasticsearch, Logstash and Kibana), one of the integrated modules in our NetEye Unified Monitoring solution.What is this plug-in for? First of all, Grok is an English neologism that means  “to understand profoundly, intuitively or by empathy,…

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21. 12. 2017 Giuseppe Di Garbo NetEye, Service Management

The Role of IT Asset Management in GDPR Compliance (Part II)

In my previous article I introduced what GDPR (General Data Protections Regulations) is, what measures it introduces, and how IT asset management (ITAM) can support it. In this second post we’ll see which IT asset management modules are available in NetEye, our IT System Management solution. Introduction Within ITSM (IT Service Management), ITIL defines the…

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21. 12. 2017 Massimiliano De Luca NetEye

The Importance of Naming Convention in NetEye

Imagine that you need to change offices quite often. In each of these offices, you’ll need to use a different PC. Each computer obviously has a different keyboard. And every time you change offices, you’d need to learn the new keyboard layout. What a waste of time! Although the example may be trivial, it should…

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